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Chapter 2 starts with Leon S. Kennedy arriving at a crashed plane in the Arrivals area. After the first cutscene, a zombie breaks out of the plane door and walks towards Leon. After clearing the zombies, move on into the Staff Area and then to the VIP Area. With the nearby door to the Infirmary locked from the other side, go up the ramp. The next door is to the VIP lounge, the objective. It is locked, too, and requires a password.