In September, 1998, Kendo's inventory was emptied out to civilians during the outbreak, leaving very little behind for remaining survivors to pick through. Robert hid in the store from the zombies, along with his wife and daughter Emma, who were later infected in the process. When her wife succumbed the infection, Kendo killed her to protect himself and his daughter from the threat she had become. Posteriorly, at night 28 Setember, he encountered Jill Valentine inside his shop before she left without him.
On Setember 29, the gun shop was invaded by rookie officer Leon S. Kennedy and agent Ada Wong, which led Robert to approach them. After the meeting, he was forced to kill his daughter before committing suicide. On October 1, the shop was decimated along with the rest of the city due to the Sterilization Operation carried by the United States Air Force on the orders of the U.S. President.
Inside Shop in the original Resident Evil 2
Inside Shop in Resident Evil: Darkside Chronicles
Gun Shop front in Operation Raccoon City demo.
Kendo Gun Shop ad seen in Operation Raccoon City.
Gun Shop front in Umbrella Corps.
Gun Shop front seen in Leon's scenario in the Resident Evil 2 remake version.
Gun Shop front seen in Claire's scenario in the Resident Evil 2 remake version.
Inside Shop seen in Leon's scenario in the Resident Evil 2 remake version.
In the original Resident Evil 2, the zombies broke into the store smashing the front window after Kendo helped the survivors he met, in this case Leon and Claire Redfield. However, in Resident Evil: The Darkside Chronicles, the zombies broke into the store without breaking the front window before Leon and Claire arrived.
The gun shop appears in the demo of Resident Evil: Operation Raccoon City but is inaccessible. In an interview, producer Mike Jones hinted at the possibility of exploring the shop and finding weapons. However, this feature was never implemented in the final release.