Prime universe
(Capcom's primary storyline)

Hannah was a radio operator working for a US military agency. In 2002, she served as Jack Krauser's contact up to his link up with Leon S. Kennedy in ready for their mission to apprehend Javier Hidalgo.

Further notes

In the localisation of Resident Evil: The Darkside Chronicles, Hannah was given the first name "Ingrid", shared with Ingrid Hannigan.
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