(Capcom's primary storyline)
Lucy Yen was an Umbrella Intelligence Division agent. During the 1998 Raccoon City Destruction Incident, Yen provided intelligence reports from the Raccoon Police Station. There, she filed reports relating to the RPD's failure to control the situation and destruction of documents relating to their investigation of Umbrella. On 27 September, Yen requested evacuation from the recently landed Umbrella Biohazard Countermeasure Service after reporting on possible communications between Dr. Nathaniel Bard and the RPD. Yen's evacuation request failed, however, in spite of her warnings to leak classified information.
- Resident Evil 3 (2020), file: "Email Outbox".