The date and time is October 5, 1998; 20:44. A combat helicopter for the French Air Force flies over. Its crew consists of Major Jacob - the team leader; Private First Class Joel - the pilot, and Privates First Class Philippe and Gaston. Arriving at the French village of Loire, they make preparations for "Operation: Loire Tiger" (作戦コード:ロワールティグル。,Sakusen kōdo: Rowāru tiguru?). It is revealed that they are being sent to the southwestern village in response to a viral outbreak which occurred on October 2, resulting in the deaths of all 1200 citizens. Jacob has Joel turn on a searchlight; seeing a church, it confirms they have reached Loire. Jacob orders Gaston to fire canisters of Napalm at the village. Philippe sees someone running into the church, and stops Gaston firing the third canister; he identifies the person as a woman with a handgun, wearing a red battlesuit. Joel is ordered to land in the village square to investigate, despite the flames. The church roof catches fire, and Jacob turns it into a rescue mission.
The helicopter lands in the square, and the men put on masks to go around the flames; Joel is ordered to stay behind for ease of exit. Jacob gets in touch with Command on his radio, informing them of the sighting, and his suspicions that the woman is known to the French military as "143A". They find the woman under the rubble, unconscious. Ready to head out, a house falls onto the helicopter. Joel manages to get out of the cockpit before being burnt. The woman wakes up, asking where she is. Philippe tells her she is in Loire; Jacob then orders him to get help from Command, only to find they are unable to get in touch. He repeats himself in hopes they'll eventually get his transmission. Jacob asks Joel for the map of the area, but is informed that it was destroyed along with the helicopter. Jacob rehearses from memory that there is a forest to the south of the village; the team is ordered to head through there.
Moving through the forest, the team removes their masks. Jacob asks the woman for her name and why she was in Loire, but she fails to answer. Since they aren't police or MPs, she isn't obligated to answer their questions. Jacob explains to an annoyed Gaston that the woman's identity will be revealed back at headquarters. Philippe tries to get in contact with Command again, but stops when he hears a strange sound in the woods. As the sound comes closer, it begins to seem more like a moan. Philippe orders who ever it is to step forward. More moans drown out the first as they approach. Ada realises what's happening, but doesn't have her handgun. When Philippe sees a person, concludes that people had escaped the village and hidden in the forest. Joel moves closer and sees the people have rotten flesh. Jacob tells Joel to run, calling the people zombies; the team do not understand, and Joel is bitten. Gaston shouts to Joel to run and begins shooting at the zombie. He is confused by the zombie not falling. Ada advices them to shoot them in the head. Joel falls to the zombies, and the group run away through the woods.
The group reach a mountain stream and rest. Phillipe asks Jacob about the situation, remembering a report of an epidemic wiping out the village people. Jacob explains with confidential information: ten days prior, the American community of Raccoon City was destroyed after an outbreak of the t-Virus, a mutagenic virus engineered by Umbrella Pharmaceuticals known for turning people into zombies. He adds that Loire fell to the t-Virus five days later. Phillipe cannot understand how a virus could spread such a distance in only five days. Jacob adds that 143A, Ada Wong, was also in Raccoon City ten days ago and her appearance in France coincided with the outbreak. Ada denies the allegation she had anything to do with the spill. Phillipe gets on the radio to Headqaurters. With no one at the other end, he changes between frequencies, eventually finding the voice of a young woman, Christine, who claims to be based in a country police department near Arles. When informed of the current situation - that the helicopter is damaged and they are trapped in the woods - she is unable to help due to the police force being away. In case the situation changes, Jacob estimates they are 2 kilometres (1.2 mi) south of the village. Christine is aware of Earl Henry's castle to the west of their location, and suggests they ask the janitor for the phone. Meanwhile, Christine will try and get in touch with the military.
The team reach the castle. Looking for a way in, they see bloodstains all over the floor and walls. The door slams shut and locks them in.
"1998, October 5, current time 20:44. Mission code: Loire Tiger. Lance Corporal Philippe, Raul describing. We are the French Airforce 21st Airborne Division, 405th Corps, against the population of 1200 people of Loire village in southwest France, receiving orders to burn the whole village. An unidentified disease has occurred; because the village will be wiped out survivors will be reported as zero in three days."
「待てガストン！ 人がいる！ 人がいる！ 隊長、 三時の方向に人が走ってます！」
"A woman. Towards the church wearing a red battle suit... and a pistol in hand."
"Lend the binoculars! That woman..."
"Do you know [her]?"
"Joel, land the helicopter in the village square."
"But the square is a sea of fire, it's dangerous to go down!"
(SE) At that time the church roof goes up in flame and the roar raises.
"This is bad, the roof's gone up in flames!"
"The woman is trapped under the roof!"
"Joel, hurry up!"
(SE) Helicopter drops.
Scene 3: Loire Village square (Night) (ロワール村・広場（夜）)
(SE) The helicopter lands in a village roaring in flames.
"Everyone, wear your gas masks."
※これ以降、 全員、 マスクを被ったため、 声がくごもる。
"Joel, you're on standby so you can take off any time. Everyone, move!"